Shipping Policy

Thank you for shopping with ZENZO STORE. We are committed to delivering your orders quickly and securely across Pakistan.

Order Processing

All orders are processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

Shipping Time

Estimated delivery time:

• Major Cities: 2–4 business days
• Other Areas: 3–7 business days

Delivery times may vary depending on location, weather conditions, or courier service delays.

Shipping Charges

Shipping charges are calculated at checkout.

Any free shipping promotions will be clearly mentioned on the website.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.

Customers are requested to keep the exact payment amount ready at the time of delivery.

Order Tracking

Once your order is shipped, you may receive tracking details through SMS, email, or courier service updates (if available).

Incorrect Address

Please ensure your shipping information is correct before placing an order.

ZENZO STORE is not responsible for delays or failed deliveries caused by incorrect addresses or inactive phone numbers.

Delayed or Lost Shipments

While we work with reliable courier partners, unexpected shipping delays may occur.

If your order has not arrived within the estimated timeframe, please contact our support team.

Contact Information

For shipping-related questions, contact us at:

zenzostore1@gmail.com